Privacy Policy | Myissues Charity

1. Information We Collect

Myissues Charity ("we", "us", "our") collects personal information that you voluntarily provide when registering for our Food Bank Grocery Store, making a donation, or contacting us. This may include your name, mailing address, and information about your household.

2. How We Use Your Information

We use your information to:

Process your Food Bank registration and manage your account
Issue CRA-compliant tax receipts for donations
Communicate with you about our programs and services
Improve our services and user experience

3. Data Protection

We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). We implement appropriate technical and organizational measures to safeguard your data, including 256-bit SSL encryption for all data transmissions.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregate data for reporting purposes. We may disclose personal information when required by law or to protect the rights and safety of our users.

5. Your Rights

Under PIPEDA, you have the right to access, correct, or delete your personal information. To exercise these rights, please contact us through our voice support system or visit us at our office.

6. Cookies

Our website uses essential cookies for functionality and session management. We do not use third-party tracking cookies or advertising cookies.

7. Contact

For privacy inquiries, please visit our Contact page or visit us at 131 Bloor St W, Toronto, ON M5S 1R1.